“Advocates sought to restrict the practice, with some arguing it preyed on low-income customers, forcing them to ferry around large amounts of cash and go out of their way to stay current on electric bills.”
“I’ve seen firsthand how the requirement to pay DTE Energy bills in cash adds so much stress and burden on the low-income clients that I serve,” said Liz Jacob, a staff attorney with the Sugar Law Center for Economic and Social Justice in Detroit, who has worked with those facing the cash-only mandate.” See MLive.com article here.